Webster City Branch Hours Changing
On September 1, 2025 the Webster City branch hours will be changing. Please see below on this page for details. The Independence and Tama branch hours will remain the same.
By: Terri Miller, FTC Consumer Education Specialist
It’s almost Valentine’s Day. Maybe you’ve already sent a card to your grandmother, grandfather, or the older adult in your life. But if you haven’t told them lately that you love them, pick up the phone and call, too. While you’re catching up, remind them that you’ll never pressure them to wire you money or buy you gift cards — but a scammer might.
Scammers use fake family emergencies to target older adults. They call pretending to be a grandkid in trouble, or a lawyer or police officer on the scene. They ask for money, but once the grandparent finds out there was no emergency, the scammer’s gone — and so is their money. You may not get these scam calls, but chances are you know someone who will get one — if they haven’t already. Sharing is caring.
Here’s what you might say to help an older adult in your life spot a scam:
Learn more about scams that target older adults at ftc.gov/PassItOn and report scammers at ReportFraud.ftc.gov.