Discover the New Look of Digital Banking!

Your Enhanced Digital Banking Experience Begins Now!

We’re excited to share that your online and mobile banking now feature a fresh new look and feel—designed to make your experience smoother, faster, and more intuitive.

Here;s what's new:

• A modern, user-friendly interface
• Streamlined navigation
• Enhanced functionality and performance

Whether you're checking balances, paying bills, or transferring funds, you’ll notice a more personalized and efficient experience—right from your device.

As always, thank you for banking with us!

Built for the way you want to bank

Our new and improved system will offer all the tools you need to achieve your financial goals and meet your everyday banking needs wherever you go.

Logging in for the first time

you can access your upgraded online and mobile banking using your existing User ID and Password.

On your first login:

• Choose to receive a one-time passcode via text or phone call
• Enter the passcode where prompted
• Hit Submit to securely complete your login

This quick verification step ensures your account stays protected while giving you seamless access to the new experience.

IMPORTANT:  

You should be aware of these key reminders when logging into the new system for the first time:

• If you can't remember or are unsure of your User ID, please contact us at (866) 263-0293 for assistance.
• If you are unsure of your Password, you can easily reset it by selecting the "Forgot Password" option from the Online Banking login screen and follow the on-screen prompts. 

Can I use the same Username?

This is a qualified "yes".  Please see below for details.

• If your existing Username is less than 9 characters, you will need to change it.  Once you are logged in for the first time with your existing Username, you will be prompted to create a new Username that's at least 9 characters long but not more than 26 characters.  Your new Username can be made up of letters, numerals, and special characters (~!@#$%^&*()_+-={}|:;?,./).  NOTE:  Your new Username cannot contain either your first or last name.  
• If your existing Username contains your first and/or last name, and is greater than 9 characters in length, you may continue to use it temporarily.  Once you make any changes to your profile (password, address, email address, etc.) OR you call and ask the bank to reset your password, you will be required to create a new username that does not include your first or last name.  Your new Username can be made up of letters, numerals, special characters (~!@#$%^&*()_+-={}|:;?,./) and should contain between 9 and 26 characters. 

NEW Mobile Banking App

Exciting news—our Mobile Banking app just got a refresh! Here's how you can get started with the new version:

Through our Current Mobile Banking App

Open our current app, and you will be redirected to download the new app. Once downloaded, login with your existing User ID and Password as noted above, then delete the old app.

OR

Direct Download

Search for WCF Bank Mobile in your device’s app store and download the new app. If you prefer, you can click on one of the links below to be taken directly to our app in the app store.  Login with your existing User ID and Password, as noted above. Once the new app has been downloaded, please delete the old app.

NOTE: If you previously used biometrics to login, you will need to re establish this feature within the new app.

Helping You Navigate the Change: Q&A