Webster City

Neighbors Helping Neighbors

WCF Financial Bank has been helping the farms, families and businesses of Webster City, Iowa for more than 80 years. Through decades of consistent growth, we have always put the community first. After all, Webster City is our home too.

How can we help you reach your financial goals?

Contact The Team

WCF team at Webster City

Where & When to find us

401 Fair Meadow Dr.
Webster City, IA 50595

24-Hour ATM Access Available

Phone: (515) 832-3071
Toll-Free: 866-263-0293
Fax: (515) 832-3085

Get Directions

Lobby:

Webster City Lobby for mobile device users
Mon. to Fri.	8:30 a.m. – 4:30 p.m.

Drive-Up:

Webster City Drive-Up for mobile device users
Mon. to Fri.	8:00 a.m. – 5:00 p.m.
Sat.	9:00 a.m. – 12:00 p.m.

Your Webster City Banking Team

Our Webster City Branch team provides a full range of services with unbeatable customer service.

Brad Cheyne Vice President / Lending Webster City NMLS ID: 1206542 (515) 832-1973

Meet Brad Cheyne

Vice President / Lending

With 6 years of insurance experience, 7 years in business and 15 years in banking under his belt, Brad is well-positioned to serve WCF’s clients as vice president of lending. A self-described straight talker, he is committed to making the lending process efficient and smooth. Brad earned a bachelor’s degree in finance and mathematics from Loras College. He pitched for men’s fastpitch softball for 20 years, including at the world tournament in Eau Claire, Wisconsin. When he’s not busy with work, you might find him in a duck blind or out fishing with his two beautiful children.

Email Brad Cheyne

Julie E. Olmstead Assistant Vice President / Lending Webster City NMLS ID: 2136879 (515) 832-1752

Meet Julie E. Olmstead

Assistant Vice President / Lending

Julie began her career with Webster City Federal in 1998 as a teller and has built a long-standing career in banking ever since. With nearly three decades of experience across many areas of the bank, she continues to bring dedication and heart to everything she does. While the industry has evolved over the years, Julie’s passion for helping others has remained a constant. A lifelong resident of Webster City, Julie lives there with her husband, Dale. She’s the proud mother of two grown sons, Nicholas and Brett, and a proud grandma to her grandson, Reed. Julie is an active member of St. Thomas Aquinas Catholic Church and serves her ministry in many meaningful ways. In her free time, she enjoys running, biking, skiing, and spending quality time with family and friends.

Email Julie Olmstead

Sheila Scott Assistant Vice President / Customer Service Representative Webster City

Meet Sheila Scott

Assistant Vice President / Customer Service Representative

Sheila holds the distinguished honor of being WCF Financial Bank’s longest-serving team member, with over 45 years of dedicated service. A graduate of Iowa Central Community College’s one-year secretarial and clerical program, Sheila has built a career defined by expertise, consistency, and care. She specializes in assisting customers with IRAs, certificates of deposit, and wire transfers, and is known for her deep knowledge and personal approach. Over the decades, Sheila has formed lasting relationships with customers and colleagues at the Webster City branch—connections she continues to treasure. Her warm demeanor and commitment to service have made her a cornerstone of the WCF experience. Outside of work, Sheila leads a full and active life. She has been happily married for more than 35 years and is a proud mother of two and grandmother of one. She enjoys camping, riding motorcycles with her husband, reading, crocheting, and quilting. Sheila is also an active member of Trinity Lutheran Church, where she participates in the Bell Choir and Alter Guild.

Email Sheila Scott

Emily Ely Assistant Vice President / Marketing Officer and Human Resources Assistant Webster City

Meet Emily Ely

Assistant Vice President / Marketing Officer and Human Resources Assistant

Emily has been part of the WCF Financial Bank family since 2018, bringing creativity, care, and a strong customer focus to her dual role in marketing and human resources. With an Associate degree in Business Administration and Management, she’s passionate about building connections—whether it’s through community outreach or supporting her fellow team members. When she’s not at work, Emily enjoys spending time outdoors with her husband, their daughter, and their dogs. She enjoys camping, spending time in Okoboji, riding side-by-sides, and making memories with friends and family.

Email Emily Ely

Shannon Rhoades Assistant Vice President / Operations Officer Webster City

Meet Shannon Rhoades

Assistant Vice President / Operations Officer

Shannon joined WCF in 2024, bringing over 25 years of experience in the financial industry. Passionate about helping others, Shannon is inspired by the many people she has met throughout her career. She resides in central Iowa, with her dog Rocky, and enjoys weekends at her hobby farm in southern Minnesota. Shannon is an active member of Vibrant Life Assembly of God Church and volunteers with Raise the Bar Initiative. In her free time, she loves outdoor activities and spending time with family and friends.

Email Shannon Rhoades

Kayla E. Kepler Loan Processor / Consumer Lender Webster City

Meet Kayla E. Kepler

Loan Processor / Consumer Lender

A lifelong customer service professional, Kayla brings a warm, community-focused approach to her role as a Loan Processor and Customer Service Representative at the Webster City branch—serving the very community where she was raised. Since joining the bank in 2021, she’s been a go-to resource for customers navigating the loan process and day-to-day banking needs. Before stepping into banking, Kayla spent over a decade as a Restaurant General Manager, where she honed her skills in leadership, budgeting, and advertising—experience that now fuels her commitment to efficiency and exceptional service. Kayla is passionate about giving back and staying connected to her roots. Whether she’s volunteering locally or simply lending a helping hand, she embodies the bank’s values of community and care. Outside of work, you’ll likely find Kayla enjoying the outdoors—hiking, fishing (year-round!), golfing, or spending quality time with family and friends.

Email Kayla Kepler

Kya Askvig — Kya L. Askvig Operations Supervisor / Customer Service Representative Webster City

Meet Kya L. Askvig

Operations Supervisor / Customer Service Representative

Kya brings a lifelong passion for customer service to her role at Webster City Federal. A proud graduate of Eagle Grove High School, she earned her Certified Nursing Assistant and Certified Medication Administration credentials from Iowa Central Community College before transitioning into the financial world. Since joining the bank, she’s continued to grow in her role, with over five years of service and counting. Whether she’s helping neighbors with their banking needs or lending a friendly ear, Kya’s commitment to care and connection shines through. She lives in Webster City with her husband and their two sons, and outside of work, she enjoys boating, camping, kayaking, and spending time outdoors with her family. She’s also a talented pianist and a Shotokan karate black belt—just as comfortable on the keys as she is in the dojo!

Jeanine Nokes Customer Service Representative Webster City

Meet Jeanine Nokes

Customer Service Representative

A Webster City High School graduate, Jeanine has spent much of her career in customer service. Jeanine enjoys helping her hometown residents with their financial transactions and ensuring that their needs are fully met. When not at WCF, Jeanine enjoys spending time with her family.

Tricia Rose Accountant / Customer Service Representative Webster City

Meet Tricia Rose

Accountant / Customer Service Representative

Tricia is a Jewell native and a graduate of the South Hamilton High School. Tricia has spent much of her career in the accounting and customer service fields. In May of 2023, Tricia graduated from DMACC as an Accounting Specialist with certificates in Bookkeeping, Accounting, and Payroll. A proud grandparent, Tricia and her husband have two grown children. They enjoy relaxing at their timber lot, riding motorcycles, and spending time with their family.

Elizabeth Luna Customer Service Representative Webster City

Meet Elizabeth Luna

Customer Service Representative

For the past three years, Elizabeth has been a friendly face at WCF Financial Bank, working as a Customer Service Representative. Whether it's answering everyday banking questions or handling teller transactions with ease, Elizabeth is always ready to help. Fluent in both Spanish and English, she also assists with translations—especially during home closings, which she finds incredibly rewarding. Outside of work, Elizabeth brings the same energy to her personal life. You’ll often find her jamming to music, exploring local parks on walks, or showing off her moves in Just Dance. She loves spending quality time with her younger siblings and cruising around town with her fiancé—windows down, music up! A creative at heart, Elizabeth plays the flute and is currently learning the art of nail design from home. Whether it’s helping customers or mastering a new skill, Elizabeth does it all with a smile.

Anna Utrera-Greenfield Customer Service Representative Webster City

Meet Anna Utrera-Greenfield

Customer Service Representative

I grew up in Kamrar, Iowa, a small town with a close-knit community. After completing my education at South Hamilton Community School District, I continued my studies at Iowa Central Community College, where I earned my Associate of Arts (AA) degree. Throughout my life, I’ve had the privilege of working in customer service roles, where I honed my communication skills and developed a deep understanding of meeting people’s needs. Additionally, I have extensive experience in cash handling, ensuring accuracy and efficiency in financial transactions. When I’m not working, I cherish spending quality time with family and friends, sharing stories and creating lasting memories.

Chyne Neymeyer Customer Service Representative Webster City

Meet Chyne Neymeyer

Customer Service Representative

Chyne is a Customer Service Representative at WCF Financial Bank, where she has worked for over a year. She manages deposits, withdrawals, account openings (including CDs, checking, and savings), receptionist duties, and account updates—always with a focus on delivering excellent customer service. Though she attended Aplington-Parkersburg High School, Chyne lived in Ackley, Iowa during that time and now resides in Vincent. She studied Communications with a Business minor at Central College in Pella, gaining strong skills in interpersonal and intercultural communication. Her background in retail and customer service laid the foundation for her dedication to helping clients reach their financial goals. Outside of work, Chyne enjoys reading, baking, working on cars with her dad, and exploring trails with her fiancé and his daughter.

Vivian Lopez-Mateos Customer Service Representative Webster City

Meet Vivian Lopez-Mateos

Customer Service Representative

Vivian is a bilingual Customer Service Representative at WCF Financial Bank, assisting customers in both English and Spanish. Her responsibilities include opening and servicing checking accounts, savings accounts, and certificates of deposit, while delivering friendly and knowledgeable support. Prior to joining the bank, Vivian worked as a customer service representative at a hatchery, where she developed strong skills in managing inquiries and building positive customer relationships. Outside of her banking role, Vivian is passionate about the beauty industry. She provides lash extension and eyebrow waxing services with a focus on precision and client satisfaction. Her interests also include hair, nails, and makeup, reflecting her creative and detail-oriented nature.

Shyann Brinkman Customer Service Representative Webster City

Meet Shyann Brinkman

Customer Service Representative

Shyann supports the team as a Customer Service Representative, where she helps keep things running smoothly by handling scanning and filing to ensure everything stays organized. She recently earned her high school diploma through a K–12 online public school and is excited to be starting her professional journey. Outside of work, Shyann is a proud cat mom to three beloved companions—Pepsi, Fredrick, and Crush—who always keep life interesting.

Not Sure Who to Talk With?

No problem. Get in touch with us and we’ll find the right personal banker, ready to assist you.

Contact The Team

Ways We Can Help You Reach Your Financial Goals in Independence

Home Loans

From fixed-rate loans to adjustable-rate mortgages to home equity loans, our helpful and experienced lenders in Webster City will customize a home loan especially for you!

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Business Banking

With realistic thinking, innovative banking technologies and customized products, our Webster City business bankers are ready to help you meet your challenges.

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Webster City

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Neighbors Helping Neighbors

Where & When to find us

Webster City Branch

Hours

Lobby:

Drive-Up:

Your Webster City Banking Team

Not Sure Who to Talk With?

Ways We Can Help You Reach Your Financial Goals in Independence

Home Loans

Business Banking

FINANCIAL LITERACY

Cyber Crime Complaint

How to Spot the Top Scams that Started on Social Media