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Federal financial regulators report that Internet threats have changed significantly over the past several years. Sophisticated hacking techniques and growing organized cyber-criminal groups are increasingly targeting financial institutions, compromising security controls, and engaging in online account takeovers and fraudulent electronic funds transfers.
In order to help ensure the security of your online transactions, we want you to know that we will never email, call, or otherwise contact you to ask for your username, password, or other electronic banking credentials.
You can help protect yourself by implementing alternative risk control and processes:
We may require owners of business accounts to perform their own risk assessments and control evaluations. For example:
Federal regulations provide consumers with some protections for electronic fund transfers. These regulations generally apply to accounts with Internet access.
For example, these federal laws establish limits on a consumer’s liability for unauthorized electronic fund transfers. They also provide specific steps you need to take to help resolve an error with your account.
Note, however, that in order to take advantage of these protections, you must act in a timely manner. Make sure you notify us immediately if you believe your access information has been stolen or compromised. Also, review your account activity and periodic statement and promptly report any errors or unauthorized transactions. See the Electronic Fund Transfer disclosures that were provided at account opening for more information on these protections.
Did someone send you a check and ask you to send some money back? That's a scam! Did you win a prize and are told to send back taxes and fees? Did you get paid as a "secret shopper" and are told to wire back money? Did you sell an item online and did the buyer overpay? These are scams! Learn more about Fake Check Scams.
If you become aware of suspicious account activity, you should immediately contact the authorities and contact us.
Are you an Identity Theft victim? To straighten it out, you might want to get records from the company where it happened.
It’s tax time, and like many people, you might be looking for a tax preparation service especially one that’s free.
Spam email can be annoying. Worse, it can include scammy offers that can cost you time and money. Here are some tips to reduce spam.