ATM Balance Issue
We are aware that if a customer tries to check their balance at the ATM, it will return Transaction not Allowed. We are working on this issue.
Updated on 02/05/2026
We need a weekend
We’re upgrading our systems to better serve your banking needs. As part of this update, TeleBank will be retired to make way for more modern, secure digital banking. You’ll also see a fresh, improved look to your statements.
What to expect
Beginning Friday, February 6th at 7:30 PM, Online Banking will not be available, and Zelle®, BillPay, Mobile Deposits, and Transfers will also be temporarily unavailable. Debit and ATM cards will continue to work during this time, though balance inquiries at ATMs will not be available. You may make deposits at the ATM, but they won’t be processed or available for withdrawal with your debit card or at the ATM until Monday, February 9.
The Webster City drive-thru will be open normal hours on Saturday, February 7th.
Please note that you will be unable to send or receive Person‑to‑Person (P2P) payments—including, but not limited to, Zelle, Venmo, Cash App, PayPal, and similar services—while our online banking platform is offline.
When logging into Online or Mobile Banking, you will receive the following message:
We are currently performing an essential system maintenance that will enhance your Internet banking experience. Our system is expected to be available to you shortly. If during this downtime you need account information or to perform a transaction, please contact our customer service center. We apologize for the inconvenience and invite you to return at a later time.
Click/Tap here to check if banking is back online
Our Online and Mobile Banking services will be available beginning at 8:30 AM on Monday, February 9, 2026.
Bank Statements
A statement will be generated for you on Friday, February 6th, and your regular February statement—except for Kasasa accounts—will now arrive at month end. Going forward, all monthly statements (with the exception of Kasasa accounts) will also be issued at the end of each month, making it easier to keep track of your finances in one consistent schedule.
Frequently Asked Questions (FAQs)
Will my account number change?
No, your account number will not change.
Will I need to order new checks?
No, you will not need to order new checks.
Will my automatic deposits or payments change?
No, all direct deposits coming into your account and payments you set up to be taken out of your account will not change.
Will I need to recreate my Bill payees?
No, all payee information and scheduled bill payments will not change.
Will I need to re register for Online Banking or Mobile Banking?
No, your login ID and password will not change.
Will my loan payments stop or change?
No, continue to make your loan payments as you have. Automatic payments will continue as usual.
Will I need a new Debit or ATM Card?
No, your card number will not change.
Will I lose my Transaction History?
No, your available transaction history will not change. It may, however; take a few days for all the transactions to migrate over to the new system. You may see only partial histories until this completes.
Will I be able to send or receive money over this weekend?
No, you will be unable to send or receive Person‑to‑Person (P2P) payments—including, but not limited to, Zelle, Venmo, Cash App, PayPal, and similar services—while our online banking platform is offline. In addition, External Transfers will also be unavailable.
Are there any other ways my banking experience might change?
No, your experience shouldn't change, it's all behind the scenes.